Your privacy matters.
This Privacy Policy explains how Selmorio™ collects, uses, shares, and protects personal information when you visit our website, purchase kitchen and household products, contact us, or otherwise interact with our online store.
This policy applies to information collected through selmorio.com and related customer-service interactions.
About this Privacy Policy
We collect and use personal information for purposes connected with operating our online store, processing orders, providing customer support, improving our services, and meeting applicable legal or operational requirements.
In this Privacy Policy, “Selmorio™,” “we,” “us,” and “our” refer to the Selmorio™ online store operated by Shanghai Yiqin Network Technology Co., Ltd.
“Personal information” generally means information that identifies, relates to, describes, or can reasonably be linked to an individual, depending on applicable law.
Information you provide and information generated through use
The information we collect depends on how you interact with Selmorio™.
Contact Information
This may include your name, email address, phone number, billing address, shipping address, or other contact details you provide.
Order Information
This may include products purchased, order number, transaction details, delivery information, order status, and information related to returns or refunds.
Customer Support
If you contact us about a kitchen product or an order, we may collect the content of your message, product information, photos you provide, and other details needed to review your request.
Website & Device Data
Depending on the technologies used by our store, information may include device type, browser information, IP address, pages viewed, interactions, and similar technical or usage data.
Payment details may be processed by payment providers.
When you make a purchase, payment information may be processed by Shopify, payment processors, banks, card networks, or other payment providers used during checkout.
The exact payment methods available to you are shown during checkout.
Please do not send complete card numbers, CVV codes, banking passwords, or payment-account login credentials to our customer-support team.
Why personal information may be used
We use personal information for business, operational, customer-service, security, and legal purposes.
To accept, process, fulfill, deliver, update, cancel, return, or refund orders where applicable.
To respond to kitchen-product questions, shipping concerns, order issues, returns, refunds, or other support requests.
To maintain website functionality, understand store usage, improve the shopping experience, and improve products or services.
To help detect, investigate, prevent, or respond to potentially fraudulent, unauthorized, or harmful activity.
To send transactional messages, customer-service responses, order updates, or marketing communications where permitted.
To comply with applicable laws, legal requests, recordkeeping requirements, disputes, or enforcement needs.
Website technologies
Our online store may use cookies, pixels, local storage, analytics technologies, or similar tools to support website functionality, remember preferences, understand site usage, measure performance, or support marketing activities.
The technologies used may depend on Shopify features, store settings, and third-party services enabled on the website.
Cookie and privacy controls
Depending on your location and the tools available on our website, you may be able to manage certain cookie, analytics, advertising, or privacy preferences.
Browser settings may also allow you to block or remove certain cookies, although doing so may affect some website functionality.
When information may be shared
We may share personal information with service providers and other parties where necessary to operate the store, complete transactions, provide support, or satisfy legal requirements.
How long information may be kept
We may retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer support, accounting, dispute resolution, fraud prevention, and legal compliance.
Retention periods may vary depending on the type of information and applicable operational or legal requirements.
Protecting information
We use reasonable administrative and operational measures intended to help protect personal information.
However, no website, network, transmission method, or electronic storage system can be guaranteed to be completely secure.
You may have rights regarding your personal information.
Depending on where you live and applicable law, you may have rights regarding personal information, including the ability to request access, correction, deletion, or other available privacy choices.
Some jurisdictions may also provide rights relating to certain forms of targeted advertising, sale, sharing, profiling, or use of personal information.
Privacy requests may be submitted to service@selmorio.com .
We may need to verify your identity or request before completing certain privacy-related requests.
Other websites and service providers
Our website may contain links to or interact with services operated by third parties.
Third-party websites, payment providers, carriers, platforms, or other services may maintain their own privacy practices and policies.
Selmorio™ does not control the independent privacy practices of third-party services. We encourage you to review the applicable privacy information provided by those services when appropriate.
Information may be processed across locations
Our company, ecommerce platform, payment providers, fulfillment providers, and other service providers may operate in different countries or regions.
As a result, personal information may be processed or stored outside the country or region where you live.
Privacy and data-protection laws may differ between jurisdictions. Where required, applicable safeguards may be used for cross-border processing or transfers.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, technologies, ecommerce operations, or business practices.
When the policy is updated, the revised version may be posted on this page with an updated date.
Questions about your privacy?
Contact us regarding privacy-related questions or requests concerning your personal information.